FREQUENTLY ASKED QUESTIONS

Have a question? We’ve got you covered. Here are answers to the questions we hear most often before bringing the Woods & Irons experience to an event.

Do guests need golf experience?

Not at all. Our simulator is designed for guests of all ages and skill levels. Whether someone plays every weekend or has never picked up a golf club, everyone can jump in, have fun, and enjoy the experience.

What types of events do you serve?

We bring the simulator to a wide variety of events, including:

- Corporate events

- Client appreciation events

- Weddings

- Birthday parties

- Graduation celebrations

- Fundraisers

- Community events

- Holiday parties

- Private gatherings

If you’re looking for a unique way to entertain your guests, we’d love to help.

How much space do you need?

For the best experience, we recommend a minimum area of 15’ x 18’. During the booking process, we’ll review your venue and make sure there’s enough space for a safe and enjoyable setup.

Can the simulator be set up indoors or outdoors?

Yes. We can operate both indoors and outdoors, provided the space is safe and has adequate clearance. If you’re unsure whether your venue will work, we’ll be happy to help you determine the best setup.

How long does setup and breakdown take?

We typically arrive about 90 minutes before your event to complete setup and testing. After your event, breakdown usually takes about 45 minutes.

What’s included with every booking?

Every event includes:

- Professional simulator setup

- Event host throughout your rental

- Golf clubs and equipment

- Simulator operation

- Digital scoring

- Friendly gameplay assistance

- Complete teardown after the event

Package inclusions such as event length, guest capacity, contests, and branding options vary depending on the package you choose.

Do you provide golf clubs?

Yes. Adult clubs are included with every booking. We can also provide women’s, children’s, and left-handed clubs—just let us know before your event so we can bring the right equipment.

How do I reserve my event?

To secure your date, we’ll send you a booking agreement. Your reservation is confirmed once the agreement is signed and your 50% non-refundable deposit has been received.

When is the remaining balance due?

The remaining balance is due on the day of your event before equipment setup begins.

What is your cancellation policy?

Because we reserve equipment and staff specifically for your event, deposits are non-refundable. If your plans change, we’ll always do our best to work with you whenever possible.

Can I reschedule my event?

Yes. If you request a new date at least 14 days before your event, you may reschedule once at no additional charge, subject to availability.

Requests made within 14 days of the event may be subject to a rescheduling fee and cannot be guaranteed.

What happens if bad weather is expected?

Because we can often operate indoors, we’ll first see if an indoor backup location is available.

If severe weather makes your event unsafe or impossible to operate, we’ll work with you to reschedule whenever possible. Weather-related refunds are considered on a case-by-case basis.

Can I add more time during my event?

Absolutely, if our schedule allows.

Additional event time is available for $200 per hour and must be approved by our event host before the extension begins.

Do you travel?

Yes, we serve North Las Vegas, Henderson and Boulder City. Travel within our standard Las Vegas service area is included. Events outside our normal service area may require an additional travel fee.

Is the simulator safe for children?

Yes. Children are welcome to participate with adult supervision. Our event host is always available to help guests use the simulator safely and answer questions throughout the event.  

What happens if someone damages the equipment?

The person booking the event is responsible for ensuring guests treat the equipment respectfully. Damage caused by misuse, negligence, or intentional acts may result in repair or replacement charges.

Can you accommodate large events?

Yes. We regularly serve everything from intimate backyard parties to large corporate events, fundraisers, festivals, and community celebrations. We’ll recommend the best package based on your guest count and event goals.

Why choose Woods & Irons Golf Co.?

Because we’re more than a golf simulator.

We create interactive experiences that bring people together through friendly competition, laughter, and unforgettable moments. From the first swing to the final leaderboard, our goal is to make your event effortless to host and impossible to forget.

What is your refund policy?

A 50% non-refundable deposit is required to reserve your event date and time. Because we reserve equipment, staffing, and time specifically for your event, the deposit is non-refundable under all circumstances.

If the Client cancels the event:

    •    15–30 days before the event: The 50% deposit remains non-refundable. Any additional payments made beyond the deposit will be refunded.

    •    14 days or fewer before the event: No refunds will be issued, and the Client is responsible for the full contracted event fee.

If the Client needs to change the event date, one complimentary reschedule is permitted if requested at least 14 days before the scheduled event, subject to availability. Requests made within 14 days may be subject to a rescheduling fee and are not guaranteed.

If Woods & Irons Golf Co. must cancel due to equipment failure, emergency, or other unforeseen circumstances that prevent us from providing services, the Client will receive either:

    •    A full refund of all payments made, or

    •    The option to reschedule the event at no additional charge, subject to availability.

Our goal is to work with every customer to find a fair solution whenever possible while protecting reserved event dates and business commitments

WOODS & IRONS GOLF CO.

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